organization depends on its customers. Therefore, organizations should understand current and future customer needs, meet customer and strive to exceed customer expectations. Leadership role: leader to establish unity of purpose and direction of the organization. They should create and maintain so that employees can participate fully in the internal environment to achieve organizational goals. Full participation: at all levels of the Organization, and their full involvement enables their abilities to benefit the organization. The results will be related activities and resources are managed as a process that can more efficiently get the desired: a process approach.
Service Pledge
The software and hardware of all products sold by the company will be guaranteed for free during the warranty period under the scope of the warranty policy!
All products sold by the company provide lifetime service.
All products sold by the company, the company can arrange on-site installation, debugging, and training.
The company will respond to the customer within 3 hours after receiving the customer’s request.
The company will provide customers with the best quality service in a variety of ways to ensure the stable and reliable operation of our products.
Including: phone consultation, phone diagnosis, parts replacement, on-site repairs, etc.
Product warranty period
The company will provide a free warranty of 12 months for the products sold or trade-in products from the date of installation and acceptance. If the product needs to extend the warranty period under special circumstances, the formal sales contract shall prevail, but the maximum period of the accessory warranty is 12 months.